Location, location, location. That’s usually a mantra heard when purchasing or selling a home. However, it can be applied to home services, too. Is it smarter to hire contractors for building, appliances or HVAC who are local? We think so.
First, the local contractor has established roots in the community and can tell you about any local issues, challenges or news you need to know in conjunction with your service. HGH Mechanical has been a Harford County HVAC contractor for 20 years. Our technicians have seen the housing and business growth in the area and have serviced many homes for as long as we’ve been in business. There’s a reason people keep coming back, and we know it’s based on customer service.
Local contractors are usually smaller businesses that can provide more personalized service. They are more likely to be able to provide quicker service, as well. When you call a local contractor, there’s a very good chance you will get a person answering the phone than a robot or voice mail. That person can address your needs immediately, and usually has access to the appropriate people you’ll need to get the job done. If you do get voice mail, the local contractor, who values your business, will return the call promptly. Often, you are able to establish a relationship with the person on the other end of the phone, not only because you called locally, but because they are genuinely interested in you and your HVAC needs.
So, consider location when you need an HVAC contractor. Get more bang for your buck, and more personality for your HVAC repairs.