Where’s the Wire?

Wireless technology is making field work easier and more efficient for everyone – from sales people to in-home technicians. The Smart phone and the tablet are commonly seen on job sites, whether it’s a construction site or an HVAC call. You’ll see technicians becoming more computer-savvy and using various electronic devices on a service call. Even the every-day package delivery system is wireless.

For HVAC, the latest wireless technology is on the horizon. As it catches on, it will help cut down on the time it takes to diagnose a problem, as well as minimize call-backs. The technology allows wireless gauges to read the in-home system gauges, transmitting information to a “head” end. All results are saved, so that they can be used both as reference points after the technician has left the home and as comparisons for future readings and calls. The wireless technology allows a system to be easily monitored from remote locations, cutting down on the number of service calls required.

Initially, like any new technology, the wireless equipment is pricey and requires an up-front investment to provide one to every professional HVAC field technician. While it will prove its worth in the long run, the technology will also come down in price as more professionals adopt it. It will cycle similar to digital technology, which revolutionized HVAC. According to some early adopters, the newest devices are accurate and save time for checking amp draws, static pressures, airflow measurement and more. There’s no double-checking required, resulting in shorter calls.

As the industry evolves, technicians must evolve and think out of the box, as well. It might take a little convincing, but the benefits are obvious. The world is becoming wireless, and the HVAC profession should be right alongside the best of them – doing our best for our customers.

HGH duck call created by Service Tech Chris Rotundo

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